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Call Center Representative Inbound

Call Center Representative Inbound

job details:

  • location:Lawrenceburg, TN

  • salary:$11 - $16 per hour

  • date posted:Monday, October 29, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_699549

  • questions:debbie. gifford@randstadusa. com931-433-9062

job description

Call Center Representative Inbound

We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidate will be responsible for answering incoming customer calls, utilizing company policies to present product information to potential clients. Our Call Center Representatives are the first point of contact for customer's so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Candidate will be responsible for assisting customers in completing applications on line and over the phone, informing customers of the product features and terms.

Responsibilities:

Answer incoming customer phone calls and determine appropriate action for each call.

Answer questions about the product details, the company and issues.

Must possess professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.

Maintain customer satisfaction ratings based on explicit criteria set forth by the company.

Attend mandatory training sessions to stay updated on product or company policy changes.

Input data into the company computer platform to keep each customer record up-to-date.

Working hours: 8:00 AM - 4:30 PM

Skills:

Previous call center experience preferred.

Excellent interpersonal communication skills.

High level of professionalism.

Exceptional computer skills.

Education:

High School

Experience:

Experienced

Qualifications:

Solid phone selling and verbal communication skills.

Ability to work independently without relying on significant management oversight.

Desire to work in fast paced, highly dynamic environment.

Sales driven.

Please submit resume.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.



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