Medical Office Receptionist / Assistant

At STAR, we are only as good as the people we employ! Please review our job posting for a MEDICAL OFFICE RECEPTIONIST / ASSISTANT and consider joining our STAR family at our Lawrenceburg, TN clinic!
The MEDICAL OFFICE RECEPTIONIST facilitates the delivery of health care by performing vital customer service & administrative tasks. As the first point of contact for our patients & customers, the MEDICAL OFFICE RECEPTIONIST is, quite literally, the "voice & face" of STAR!
Engage & interact with patients, customers & co-workers in a friendly, courteous, respectful and professional manner.
Answer incoming calls promptly & in a customer service friendly manner.
Schedule appointments for new & returning patients.
Review paperwork with new patients, explain benefits & explain financial responsibility.
Create new charts for patients according to specifications, pull charts for appointments, check charts for neatness and completeness.
Responsible for front end billing operations and cash management. Advise patients of company financial policies. Collect applicable co-pays, co-insurance & deductibles. Enters charges & payments into computer system.
Administratively manage visits in accordance with authorization limits, visits limits & insurance mandated rules / regulations.
Responsible for medical record maintenance and front office record keeping procedures.
Responsible for all incoming & outgoing mail.
Maintain a clean, neat and organized work station / environment.
Maintain the strictest patient and personal confidentiality.
Correspond timely, accurately & professionally with physician offices, insurance carriers, employers, etc.
Inventory and maintenance of business office supplies.
Other duties as assigned.
Must LOVE Interacting with & Serving People!
Smiling Comes Natural
Above Average Communication Skills (written & oral)
Pleasant & Professional Demeanor
Dependable & Punctual
Self Motivated
Detail & Organized
Computer Savvy & Excellent Typing Skills (40+ WPM)
Multi-Tasking Aficionado
Quick Learner
Fun to be Around
Great pay and benefits package to include heath, dental, vision, 401(k) & paid time off (PTO).
(Medical Office Assistant, Receptionist, Coordinator, Clerical, Customer Service)
Please submit a Cover Letter & Resume.

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